kibot

Privacy policy

At Oricsoft, the company behind Kibot, we are committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.

Trust is earned. We aim to be transparent about our practices so you can feel confident when engaging with Kibot.

1. Our commitment to privacy

We believe your personal information should be treated with the utmost care. As a small, independent company, we limit what we collect to only what is necessary to provide our services and improve your experience. We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

2. Information we collect

a. Information you provide directly

When you contact us through the contact form, we collect the information you voluntarily submit, typically your name, email, and message. This information is used solely to respond to your inquiry, and further communication continues via email. We retain these messages as needed to address your request and provide support.

b. Account registration and login

If our services require account creation, we collect your email address and a password, securely stored in our encrypted database. This is used solely to authenticate your identity and provide access to your account. Industry-standard security measures protect your login credentials.

c. Payment and subscription information

We do not collect or store any payment information, no credit card numbers, billing addresses, or bank details. All purchases, subscriptions, and related customer data are securely processed and managed by FastSpring (operating as BrightMarket LLC DBA FastSpring), our trusted third-party payment processor.

FastSpring handles the entire transaction process, including order fulfillment, invoicing, and the ongoing management of subscription renewals and payment methods. Any questions about billing, refunds, or payment data should be directed to FastSpring via their support channels. For details on how FastSpring protects your data, see their Privacy Policy.

3. Cookies and analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us:

  • Understand how visitors use our website
  • Improve site performance and navigation
  • Prevent you from seeing the same promotional messages repeatedly
  • Maintain session continuity (e.g., staying logged in)

We use basic analytics tools (such as Google Analytics or equivalents) to collect aggregated, non-personally-identifiable data about website traffic and user behavior, used solely for internal purposes to improve our services.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality, such as login persistence or personalized content.

4. How we use your information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver access to our services and maintain your account
  • To improve website functionality and user experience
  • To communicate with you about service updates, if applicable

We do not use your data for targeted advertising or profiling.

5. Data security

All personal information collected through our website is stored using secure methods. Our databases are protected with strong authentication and regularly monitored to prevent unauthorized access.

6. Third-party sharing and disclosure

We do not sell, trade, or rent your personal information to third parties. The only third parties we work with are:

  • FastSpring (BrightMarket LLC DBA FastSpring), payment processing and subscription management. They act as a data processor and are contractually obligated to protect your information.
  • Analytics providers such as Google Analytics, which receive only anonymized or aggregated data.

We may disclose information if required by law, to enforce our policies, or to protect our rights, privacy, safety, or property.

7. International data transfers

Your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate. By using our services, you consent to the transfer of your data to these locations, which may have different data protection laws than your country. We ensure appropriate protections are in place to safeguard your information.

8. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will post the updated policy on our website. Please review this page periodically for any updates.