Sign in to Kibot
Access your downloads, subscription, and credentials.
Lost your password? Reset it here, we'll email a link to the address on file.
Forgot your password?
Use the self-service reset from the email address you used at checkout. We'll send a one-time link that expires in an hour; click it and pick a new password. Most "lost password" reports trace back to a long auto-generated string the customer never typed, so if you let the browser save the credentials, your password manager probably still has the entry.
If you originally purchased before the FastSpring transition (orders went through MyCommerce or Digital River), open the contact form instead, we can look up older account records on request.
Signing in with Google
The "Sign in with Google" button above works for any Kibot account whose registered email matches a Google account. The first sign-in links the two automatically when the Google email is verified. Once linked, password sign-in still works in parallel, Google is an additional path, not a replacement. Two-factor authentication on the Google side then protects the kibot.com sign-in too.
Need to change your email?
Open the contact form from either the current or the new address with a short note. We do this regularly when account ownership moves between people on a team. Order history, FastSpring subscription, and any saved download links continue on the new address with no re-purchase needed.
Where to find your invoices
Every FastSpring receipt is in the inbox of the address used at checkout, under the sender fastspring.com. If you cannot find a specific receipt, send the order number or approximate purchase date through the contact form and we will resend. FastSpring can also reissue an invoice with corrected billing details if your accounting team needs a specific format. For a procurement workflow (invoice issued up front, paid by wire), see how to order with a purchase order.
Cancelling auto-renewal
Open the most recent FastSpring receipt email and click the subscription-management link near the bottom. Auto-renew turns off in one click and you keep access until the current billing cycle ends. If you cannot find the receipt, use the contact form at least 48 hours before the next billing date and we will cancel from our side. See FastSpring payment details for the full subscription lifecycle.
What this account gives you
After signing in, the dashboard exposes direct download links for every package and subscription tied to the address, a plain-text dump of all links for use with download managers (wget, curl, or third-party tools), the API and FTP credentials for Kibot Agent and scripts, and the receipt and activity history. See Data updates for the four delivery channels that flow from this account.