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Questions about our historical data, custom universes, the API, licensing, or a late order? Write us below, a human will answer within one business day.

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Most questions are answered in the FAQ or the documentation. If you have a specific error code, server responses usually points to the root cause.

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Card updates, invoices, cancellations, and purchase orders are managed through FastSpring. The most recent receipt email contains a personal, secure link.

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Kibot sells historical market data: tick, minute, and daily bars for US stocks, ETFs, futures, and forex. Decades of coverage, one CSV schema, and a documented API.

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Need a purchase order or wire transfer? How to order with a PO

Request a formal invoice

Fill in your billing details and we'll generate a formal invoice for the items in your cart. The invoice is issued by BrightMarket LLC DBA FastSpring on Kibot's behalf and is suitable for purchase-order workflows, university expense reimbursement, and wire-transfer payment.

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All billing details are submitted securely to FastSpring. Kibot only retains your name and email for order support, we don't store the company, address, VAT, PO number, phone, or notes on our servers.

After you click Generate Invoice you'll be redirected to a hosted page on FastSpring (Kibot's authorized merchant of record) where the formal PDF invoice is issued and the payment options, credit card, wire transfer, ACH, SEPA, appear. See How to order with a PO or use the contact form if anything's unclear.

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